FAQ

A humouristic outlook on really really Frequently Asked Questions.

Can I eat a dog cake? It smells so good!

We hear you! But unfortunately our doggy cakes are made for a canine palate only!

Does the cake need to stay refrigerated? And how long does it last?

Please keep your doggy cake refrigerated and gobble it up in 3 days after purchase. Leftovers can be frozen for up to 3 months.

Do U Delivr Ur Cakes? 

Unfortunately our cakes are for pick up in-store only. You're most welcome to organise your own delivery via Uber Connect etc. Please note, that cakes and pupcakes can't be shipped via parcel. 

I know, I left it too late. But means BOOKED really booked? 

Yes.

How long does it take to get my order shipped?

We have a 5-7 workdays processing time on our end plus shipping. We have unfortunately no influence on shipping times. 

Where is my order? 

Please check the tracking link (either Auspost or Sendle), that gets sent to your  provided email. It is 99% hiding in your spam folder, next to your order conformation. ;) 

My dog has special dietary requirements, can it still eat a dog cake?

It depends on the dietary requirements, most times we are able to substitute and work around it. But please have in mind, that a dog cake is a quite rich one-off treat so in severe cases it may be better to stick to it's regular diet before upsetting a tummy.

Why can't you turn ur oven on for one cake? My dog is so disappointed!

It is unfortunately not sustainable to stop our current orders and turn on a commercial oven for one cake base. Our treats are baked in bulk, so please book in timely to avoid your dog being disappointed.